A mid-sized Business Process Outsourcing (BPO) company’s narrative B2B case study featuring the major subscription-box brand, Wildgrain. “Part I: CX is Branding” How Peak Support’s best-in-class customer service operation turned Wildgrain into a household brand. “Part II: Leading the CX AI Revolution” How Peak Support’s proprietary customer experience AI tools provide lighting-fast, targeted responses to Wildgrain’s customers.
